Location

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5201 W Sample Rd, Coconut Creek, FL, 33073
Direct Line to Leadership

Talk to the General Manager

Have something on your mind?A question, a concern, a suggestion, or a compliment for a team member?Roy wants to hear it.

Roy Smalls General Manager, Toyota of Coconut Creek

Got a question about a deal? Want to let us know how your experience went? Have an idea for how we can do better? This is the place. Fill out the form below and your message goes straight to my personal email. No runaround, no generic inbox.

You can also reach me directly at 954-545-6570, or stop by 5201 W Sample Rd, Coconut Creek, FL 33073.

What to Expect

When You Reach Out

Direct to My Inbox

Your message is not routed to a general queue. It comes straight to me.

Response Within 1 Business Day

Most messages get a reply the same day or the next morning.

Real Follow-Through

I work directly with our department managers to resolve concerns and pass along your feedback.

Send a Message

Drop Roy a Line

Goes straight to his personal email. No runaround.

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Frequently Asked Questions

Reaching the General Manager

How do I contact the General Manager?

The easiest way is to fill out the form on this page. Your message goes directly to Roy Smalls' personal email. You can also reach him directly at 954-545-6570, or stop by the dealership at 5201 W Sample Rd, Coconut Creek, FL 33073.

What kinds of things should I contact the GM about?

Anything. Questions about a purchase, concerns about a service visit, feedback on your experience, suggestions for improvement, or a compliment for a team member. Roy is involved across every department (sales, service, parts, finance) and wants to hear from you.

What happens after I submit the form?

Your message is delivered directly to the General Manager's email inbox. It does not go through a general queue or call center. Most inquiries receive a response within one business day.

Can I visit the GM in person?

Yes. Toyota of Coconut Creek is located at 5201 W Sample Rd, Coconut Creek, FL 33073. Sales hours are Monday through Saturday from 8 AM to 9 PM and Sunday from 10 AM to 8 PM. You are welcome to stop by and ask for Roy at the front desk.

Part of the Morgan Auto Group family. Proudly serving Broward and Palm Beach counties for 35+ years.

Toyota of Coconut Creek | 5201 W Sample Rd, Coconut Creek, FL 33073 | 954-448-7257

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Toyota of Coconut Creek 26.275320, -80.195569.
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