Customer Testimonials
(Translated by Google) Marcia Fuentes gave me excellent service; she's a fantastic advisor. I'm so happy with my new car! Thank you, I highly recommend her. (Original) Marcia fuentes me atendió súper bien es una excelente asesora me voy feliz con mi auto nuevo gracias la recomiendo
I had a great experience! They provided me with the car I wanted, in the exact color I wanted it. Everyone was super respectful! My process went smoothly. Shout out to the best salesman Junior Charles !
Shane Toback, Backley and Brandon were Amazing!!! I’ve never received such great help from three amazing young men at one time. They were awesome, friendly, kind, helpful and extremely supportive…. They didn’t seem like salesmen but like family all in one. I was never pressure into buying at any time like most car dealerships. But instead I was encouraged to take my time and make sure of what I wanted. I thank Toyota for having such great salesman and employees as these three young men. If it wasn’t for there great performance in making me comfortable instead ... Read More Google - Jul 3, 2026
(Translated by Google) The service I received was excellent, especially from Jorge Avila! (Original) Muy Excelente la atención por parte de los que me atendieron y en Especial de Jorge Avila.!!!!!!!
Professional, efficient, friendly and competent. Thank you! Car was ready when promised. All good! Helpful
I was left stranded in the wait room. After 2 hours, nobody I asked knew the whereabouts of my car. Finally Chris Laporte located and I was given the keys. There was also mega confusion about the charges. It was supposed to be a complimentary, a promotion. Yet It was a struggle to get to the final release. I doubt I will ever be back
(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención
I would like to recognize Adriano Alarcon, my Sales Specialist at Toyota of Coconut Creek, for providing an outstanding car-buying experience.
From the moment we met, Adriano was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. He listened carefully to what I was looking for, answered every question with patience and honesty, and made sure I understood each step of the process. At no point did I feel pressured—instead, I felt supported and respected throughout the entire experience.
What impressed me most was Adriano’s dedication to making sure I was completely satisfied. He went ... Read More Google - Jul 3, 2026
Good service, excellent service
I have never had so much fun buying a car. My sales team was great and the service team is always friendly and professional. This is the place to go for top notch service.
Amazing job from vizcarra. Very fast and helpful and made the whole process easier . Fully Recommend it
(Translated by Google) Thanks to my excellent salesperson Argenis Yamel Nunez for his services (Original) Gracias a mi excelente vendedor Argenis Yamel Nunez por su servicios
I want to recognize Erik Coxwell, the Director of Internet Sales at Toyota of Coconut Creek, for providing an exceptional customer experience.
From the very beginning, Erik demonstrated professionalism, honesty, and a genuine commitment to making the car-buying process smooth, transparent, and stress-free. He took the time to answer all of my questions, kept me informed throughout the entire process, and made sure I felt comfortable every step of the way. His knowledge, patience, and attention to detail gave me complete confidence in my decision.
What impressed me most was Erik’s dedication to customer satisfaction. He went above and ... Read More Google - Jul 2, 2026
Throughout the entire process, Dexter was very helpful with sharing information about the car I purchased.
The dealer changed ownership. We expect the service to be as good as before or better.
A big thank you to the team at Toyota of Coconut Creek. I was able to get in and out quickly. Klaus Cobb at the service counter did a great job ensuring my needs were met.
Happy that I got my car back and the repair was done correctly. A little disappointed in a couple of things:
1. Feedback to me on the status of the car was spotty. I took it on Monday and didn't have it back until Wednesday afternoon.
2. When I went back to the dealership on Tuesday afternoon, another service advisor told me that since the advisor I had dealt with wasn't there, nobody could apprise me of the car's status. Luckily, the Service Manager got involved, and he was terrific. (I've been dealing with the public all of ... Read More Google - Jul 2, 2026
lways friendly, timely, courteous, and thorough Manny is awesome to work with, he always takes care of me!
10/10 experience at Toyota of Coconut Creek!! I had a great experience every step of the way from the sales advisor to the sales manager and finance. Special thank you to Murilo B. He ran around the hot lot with me and made sure I got what I wanted. He even helped me transfer my things from my previous car. Thank you Minh for making sure I was good and in putting me in good hands.
(Translated by Google) Excellent service. They truly have a highly trained staff, always ready to solve any problem and make your purchase as pleasant as possible. Five stars doesn't do justice to how well they did. (Original) Excelente atención. De verdad que tienen un personal muy bien capacitado y dispuesto a solucionar cada problema para que la compra sea lo más placentera posible. 5 estrellas es poco para lo bien que lo hicieron
I took my Toyota Highlander for a 5,000 miles service. Despite the hot day and many customers, Cornell was able to quickly check me in, provided the documentation of the service and gave me a call when the car was ready. It took less than two hours. My initial appointment was with Santiago Tello, but when I approached him at check in he stated he is no longer available, and ignored me. Thanks to Cornell I was able to service my car.
Cheney and Zeke, made the process too easy. Came in at 4 pm left a 5 pm.
The entire team was phenomenal. I have never felt so good about working a deal. Each representative was professional and honest. From Valery to Edsen to Dimitri the seamless professionalism and teamwork was just great. Keep these guys! Even the insurance agent, Paulina was great to work with This was the most fun I’ve ever had at your dealership. I have made your dealership my home. Professionalism matters.! It’s always seams to take forever to get a car deal done r but witnessing everyone work together yesterday to get my deal done was like watching a well-oiled machine ... Read More Google - Jul 1, 2026
Always friendly, timely, courteous, and thorough Oscar is awesome to work with, he always takes care of me!
Excellent service. He was very patient and clearly explained the service I was supposed to receive. After three maintenance visits, he is the only person who has assisted me the way it should have been done. I am very satisfied with the service I received.
An amazing experience, Timely, efficient, knowledgeable, and confident An amazing experience. It was timely, efficient and I felt extremely confident leaving with the car of my dreams
Mr. Donnell was very professional. He has been the best service man that I ever had experience at Toyota. He was a man of his words I’ll give him 10 stars all across the board
Sean Barker was so helpful and patient throughout my entire career leasing process at this dealership. He went the extra mile to make sure that I got a good offer and that I was tell taken care of. It ended up being a seamless experience because of Sean. Definitely recommend him if you want a hassle free experience. Happy with the overall service at the dealership.
My advisor Cornell went above and beyond to make me feel that the issue I was experiencing 26th my vehicle would get resolved. I appreciate that more than he'll know.
Is better if you set up an appointment before that way the waiting time will be less
Thank you, Oscar Vizcarra, for the excellent advice regarding the service for my Camry 2020.
Excellent customer service from everyone involved in the sale. Special thanks to Roslyn Toloza and Sheila Ortega for making it possible….
Dexter was the best sales advisor we ever encountered. He made the whole car dealer experience easy and everything ran smoothly. We were in and out in 2 hours very quick and efficient. Would definitely recommend to ask for him when buying a car.
Grateful I was given a quote and it turned out to be a little less than expected. Also no “surprises” when my car wa checked out. I was out in the time estimated! .Made me very happy
The dealership must be more proactive at communicating with clients when there are unscheduled changes or when the mechanic cannot address an issue.
I had an outstanding experience purchasing my new Toyota Cross! From start to finish, the process was smooth, stress-free, and enjoyable. Dexter and Zeke went above and beyond to make sure I found the right vehicle and answered every question with patience and professionalism. They were honest, knowledgeable, and genuinely cared about making the experience a positive one.
I couldn’t be happier with my new Toyota Cross, and I highly recommend anyone looking for a new vehicle to ask for Dexter and Zeke. They made the entire buying process easy and enjoyable. If you’re shopping for a car, ... Read More Google - Jun 30, 2026
My mom and I had the best experience purchasing a car at Toyota today. Dexter and Zeke made the process very smooth and stress free. They were very thorough ensuring to explain every step in detail. We are very pleased with our new car and would 100% recommend this location and these wonderful men to anyone looking to purchase a Toyota!!
Jocabed Cabral great customer service very nice amazing person
(Translated by Google) Estefania Escobar the best (Original) Estefania Escobar la mejor
Very good customer service!👏🏽
Very professional. Work was completed quickly.
Kevin and Bhudesh at Toyota of Coconut Creek provided outstanding customer service and made my experience purchasing at this dealership a positive one.
Oscar was a pleasure to work with. He was very helpful and took the time to explain everything to me
Upfront and responsive. Excellent customer service. Ewen was very attentive and was able to answer any questions I had.
good
I had the pleasure of being assisted by Bhudesh while purchasing my car. He was very knowledgeable, courteous and friendly with me and my family. 5 stars!
(Translated by Google) Oscar Zambrano provided excellent service. He was very professional, friendly, and always willing to help. He made the entire purchase process quick, easy, and stress-free. I highly recommend him. Thank you so much! (Original) Excelente atención de Oscar Zambrano. Muy profesional, amable y siempre dispuesto a ayudar. Hizo que todo el proceso de compra fuera rápido, fácil y sin estrés. Lo recomiendo al 100%. ¡Muchas gracias!
Clara Perez helped me. She was very nice and helped through the whole thing. I went in for a used car i saw. I knew what my payment had to be and what I had for down payment. Clara asked if she could get my payment into new car would I be interested. Of course, knowing no way. Then the negotiations started. Have to admit I was getting frustrated because everything was higher than what I told them. Besides being there for hours. First spoke to Paul. Could not afford what he had down. Then another gentleman, I think Ed ... Read More Google - Jun 29, 2026
Seller was pushy and didn't want to remove the recommended PPP program saying it was required
Bryan my sales rep was absolutely amazing i originally went to get a used car which the team advise me that getting a 2026 will be the better choice and so I work with Finance personal Mr Cooper was amazing this was the most amazing experience from I enter the dealership . One bank could not finance me and so Mr . Cooper work with different banks to get me approved and by the time I get back to the dealership all I had to do was sign everything was approved and complete. Bryan still send me text to follow up with me ... Read More Google - Jun 29, 2026
I never felt pressured. Adriano and Hunter were very attentive to our needs and desires
Oil change supposed to come with shuttle. I couldn't rent a car. I couldn't get any updates on when my car would be done with service. The communication was very poor, and it took almost 3 hours for me to get my car back
Excellent work, super fast, highly recommend this place; it is my second car with them; I have never had any problems
Service part was great and team gave me future suggestions to have in mind for future service appointments
Oscar's customer service was good, however my tire pressure was not checked. The front passenger tire had a PSI of 23.
Adriano and Hunter were very attentive to our desires and needs. We never felt pressured.excellent employees
Excellent work super fast high recommend this place is my third car I buy from them never have any problems
(Translated by Google) Marcia Fuentes gave me excellent service. She was patient and knew exactly what we needed. Highly recommended! (Original) Marcia fuentes me atendió super bien. Fue paciente y sabía exactamente lo que necesitábamos. Super recomendada!
(Translated by Google) Tenny Martinez is an excellent salesperson and very kind. She helped me get my car. Thank you so much to such a wonderful person. (Original) Tenny Martinez excelente vendedora y es muy amable y me ayudó a conseguir mi auto mil gracias para tan bella persona
Jocabed Cabral is so amazing helped me get my first car. I’m so happy with my purchase.
(Translated by Google) Roberts Villarroel is an excellent salesperson. He assisted me and provided me with excellent information. (Original) Roberts Villarroel es un excelente vendedor. Me atendió y me dio la información excelentemente muy bien.
Excelente servicio y atenciones. Ella y Katherin Garcia hicieron maravillas para satisfacer nuestras necesidades y logramos conseguir el vehículo deseado.
Carmine was very professional nice and greet with a smile went above and beyond. He is the best.
Wilnord Louis Charles was courteous and provided a detailed explanation of services to be done to improve my vehicle performance and safety. My only disappointment was the wait time. Even though, I booked an appointment online 2 days before, I have to wait 3 1/2 for the oil change to be completed.
Always it is an excellent service, is not only an oil change, it is a complete service for preventive maintenance. Oscar Viscarra Always make a follow up for taking care of my car. All facility has the tools and required spare parts.
Excellent service, cordial, fast service, helped me decide on tires, they were not pressing me.
Went in for the 25k service. As always Chris is great. At the point where I only go if he is available.
Friendly but can be pushy.Got a new car instead of used within my budget..
"I had an excellent experience working with Argenis Nunez and finance manager Dimitri Sicard at the dealership. Argenis was straightforward, transparent, and completely skipped the typical sales pressure. When it came to the paperwork, Dimitri made the finance process smooth, efficient, and clear. Both professionals respected my time and ran a no-nonsense operation. I highly recommend working with this team if you want a straightforward, stress-free vehicle purchase."
Fast Friendly Dexter's the best
Go see Stefania Escobar at Toyota of Coconut Creek! She provides amazing customer service, has a fantastic personality, and completely goes above and beyond for her clients. She made everything so smooth and easy. Easily the best dealership experience I’ve ever had!
Muchas gracias excelente la atención me solucionaron mi inconveniente a tiempo el asesor muy amable y servicial muchas gracias por la buena atencion
(Translated by Google) Oscar Sambrano is a very good salesman and friendly with customers. Congratulations! You really impress us. (Original) Oscar sambrano muy buen vendedor y am able con los clients felicitations nos saturates mucho
(Translated by Google) Oscar Zambrano, an excellent sales advisor, provided the best advice on the purchase of our new Toyota. I highly recommend him as the best advisor at the Toyota dealership in Coconut Creek, FL. Thank you so much for your assistance, Oscar Zambrano. (Original) Oscar Zambrano, excelente sales Advisor, la asesoría en la compra de nuestro nuevo Toyota, fue la mejor. Lo recomiendo como el mejor asesor de el concesionario de Toyota Coconut Creeck FL. Mil gracias por su atención Óscar Zambrano.
I had another excellent experience at Toyota of Coconut Creek! This was my second time having Cornell Johnson service my car—first for my 10,000-mile service and again for my 15,000-mile service. He has been professional, courteous, knowledgeable, and kept me informed throughout the entire process. The service was completed in a timely manner, and I truly appreciate the outstanding customer care. Thank you, Cornell, for consistently providing such a great experience. I highly recommend him and the service team!
Unlike some of the other Toyota dealerships in the Miami area, coconut creek did not try to sell me things long I clearly don’t need. Hollywood said I needed breaks but Coconut Creek showed me a video inspection showing my breaks were fine. I’m now a new loyal customer.
great customer service, I am very pleased with the work and the explanation, a very courteous bunch of guys.
I’ve probably written a handful of reviews my entire life. But for this one I just had to. Car salesperson Shane Toback was awesome. Made my entire car buying experience wonderful. Just a generally good guy who wants to help you find what you need at a good and reasonable price. Very impressed with him.
Thank you Dexter I Swear you are like family this has to be 6 car I bought specifically from you. Your process and being on point A1 love you .🥰
Dexter made this a pleasant experience I really appreciate his patience
Jocabed Cabral helped us buy our Rav4. Thank you 😊
Jocabed Cabral was professional, it was pleasant.
Stefania Escobar made one of the biggest milestones in my life possible getting my first car at just 17 years old! She helped my dad throughout the entire process and made everything so smooth, stress-free, and easy to understand.
She was incredibly patient, honest, and truly cared about finding the right car for us instead of just making a sale. Her professionalism, communication, and kindness made the experience unforgettable.
I couldn’t be more grateful for all of her hard work. Thanks to Stefania, I’ll always remember buying my first car as an exciting and positive experience. If you’re ... Read More Google - Jun 27, 2026
(Translated by Google) We had an excellent experience buying our car with Stefania Escobar's guidance. From the beginning, she was very kind, patient, and professional. She answered all our questions, made the process easy, and helped us find the best option for our needs. We definitely recommend her to anyone looking to buy a vehicle. Thank you so much for the excellent service!
(Original)
Tuvimos una excelente experiencia comprando nuestro carro con la asesoria de Stefania Escobar Desde el principio fue muy amable, paciente y profesional. Respondió todas nuestras preguntas, hizo que el proceso fuera sencillo y nos ayudó ... Read More Google - Jun 26, 2026
My significant other came from Doral, Fl to see Kevin to look at a vehicle and he made the process of purchasing a car a lot easier. I will highly recommend him he’s an amazing person.
Doing business with Toyota of Coconut Creek was awesome! What a great experience! Everyone from the salesperson and manager to finance person was wonderful. Car salesman Shane Toback was a pleasure to deal with throughout the entire process. He was informative, patient and pleasant. No pushy salesman techniques. Just a wonderful person who enjoys conversation and takes the time to fulfill your car needs while providing it to you at a fair and reasonable price. Kudos to Shane for the white glove treatment.
Also, special thanks to his manger (Daniel Rodriguez) for his involvement in the process and making sure ... Read More DealerRater - Jun 26, 2026
Sales Representatives known as Venni or Virendra Ramoutar was very friendly and helpful. An amazing customer service representative. I signed off within two days
Dexter was super helpful in helping me with my lease. Answered all my questions and made me feel at ease.
Dexter and Ewen gave us the best deal on our daughters brand new car! Thank you!
Dexter and Ewan made the process of getting our youngest daughter a breeze. Ask for them when purchasing your next car.